About Us

Picton Family Medical centre is a modern, reputable, and family oriented Practice.  We have proudly served the Wollondilly community since 2007.  We have a large and loyal patient base and we are always happy to see new patients.

We are proud to be a fully accredited practice.  We are also a teaching practice and are well respected for teaching the next generation of general practitioners.

Our team currently consists of 9 GPs, 2 RNs, visiting specialists, and Allied Health.  We have Pathology onsite (Laverty), and a Pharmacy next door.

OUR VALUES

  • Love What You Do
  • Make a Difference
  • Act with Integrity

PATIENT INFORMATION

APPOINTMENTS

You can book an appointment with Picton Family Medical Centre in a number of ways.

  1. Download the AMS Connect App (for both Apple and Android) and book online
  2. Book using the Book Now link on our website
  3. Call our practice on 4677 0533 during business hours.  Please note we are closed from 12.30 to 1.30 each day.

Our wonderful reception team will make every effort to accommodate your preferred appointment time with your usual doctor, but this is not always possible.

Emergencies will always be given priority.

A standard appointment is 15 minutes in duration and are suitable to discuss 1 or 2 issues.  A long appointment is 30 minutes in duration and would be suitable for new patients, 6 week postnatal check, 6 week baby check, mental health consultations and procedures.  A long appointment should also be booked if you have multiple or complex issues.  Please let reception know upon booking if a longer appointment is required.

Telehealth appointments are also available.  These can only be booked if you have been to a face to face appointment in the practice in the previous 12 months (or no medicare rebate will apply).  These are only suitable for shorter and more routine issues.

FEES AND BILLINGS

We are a mixed billing practice.  For us this means that we will bulk bill all standard consultations.  A fee will apply for any procedures.  Please discuss this with your treating Doctor or receptionist when booking.

A fee may apply for Allied Health and Specialist appointments.

OTHER INFORMATION

Interpreter Service: Please do not hesitate to let us know if you or any family member require access to interpreter services, we can organise this for you.

Communication Policy: During consultations,  doctors do not take telephone calls from patients, unless it is an urgent medical situation. Please remember that the most appropriate way to discuss your test results, to obtain a referral, or a prescription, is to make an appointment with one of our doctors.

Confidentiality: Our practice maintains the security of your personal health information at all times. Your medical record is a confidential document and is only available to authorised members of staff.

Workcover: Workcover charges may be covered by your employers Workcover insurance. However this is not always the case, and depends on whether your claim has been accepted. If you do not have a claim number you will be required to pay your account at the time of consultation, you can then claim it later through your employer (once your claim has been accepted).

WE ARE A TRAINING PRACTICE

At Picton Family Medical Centre, our senior doctors mentor GP registrars completing their requirements for the Fellowship of the Royal Australian College of General Practitioners (FRACGP). GP registrars are fully trained doctors who have completed many years of university and hospital training and have decided to specialise in General Practice. As part of their final training, they work in selected accredited general practices.

Picton Family Medical Centre has become a very sought after practice for training due to outstanding support they receive, and due to the wonderful patients that embrace our training environment. We also believe that it is a constructive way for our practice to contribute to the development of general practice in the Wollondilly area and beyond. Many of our senior doctors were once GP trainees at the practice, and have decided to come back to work in Wollondilly, having fallen in love with the practice and the community. To become an accredited training facility, practices are required to meet specific requirements set out through the Royal Australian College of General Practitioners (RACGP). This training is obtained through our training provider GP Synergy.

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